Last updated: 5/20/2026
Our Commitment
We want you to be completely satisfied with your purchase of 2Signals beta access. If you're not happy for any reason, we offer a simple, no-questions-asked refund policy.
30-Day Money-Back Guarantee
You can request a full refund within 30 days of your purchase date. This gives you plenty of time to:
- Evaluate the beta product when it launches
- Test the features and functionality
- Decide if 2Signals meets your needs
How to Request a Refund
Requesting a refund is simple:
- Send an email to hello@2signals.com
- Include your email address used for the purchase and the subject line: "Refund Request"
- We'll process your refund within 2-3 business days
No questions asked. You don't need to provide a reason, though we appreciate feedback to improve our product.
Refund Timeline
- Processing: 2-3 business days after request
- Bank/Card: 5-10 business days for the refund to appear in your account (depends on your bank)
- Paddle: Refunds are processed through Paddle, our payment processor
After Refund
Once your refund is processed:
- Your beta access will be revoked
- You will no longer receive product updates
- Your lifetime Pro access will be cancelled
Exceptions
The 30-day refund policy applies in all cases except:
- Requests made after 30 days from the purchase date (we may still consider these on a case-by-case basis)
- Abuse of the refund policy (e.g., repeated purchases and refunds)
Partial Refunds
We do not offer partial refunds. The refund is always for the full €99 purchase price.
Pre-Launch Refunds
If you purchase beta access before the beta launches and change your mind:
- You can request a refund anytime before launch
- The 30-day period starts from your purchase date, not the launch date
- No penalties or questions asked
Service Discontinuation
If we discontinue 2Signals for any reason:
- You will receive 90 days advance notice
- A pro-rated refund will be offered if the service has been live for less than 1 year
Questions?
If you have any questions about our refund policy, please contact us:
Email: hello@2signals.com
We're here to help and want you to have a great experience with 2Signals!